Being able to undo an action belongs to which principle group?
Design Principles and Guidelines
Principles vs. guidelines vs. standards, usability principles (learnability, flexibility, robustness and their sub-principles), and heuristics and golden rules (Shneiderman’s eight golden rules, Nielsen’s heuristics).
How to read this page
Every original slide is shown unchanged. Yellow marks on a slide point to a numbered note: hover or tap a mark to jump to its note, and hover a note to see its marks. Questions tagged Past exam appeared on a real paper; Prediction questions are likely angles, not confirmed. Pick an answer to each question: a wrong pick tells you why it is wrong, so you can try again.
All 35 slides
- 1 Slide 1
- 2 Overview
- 3 Learning Outcomes
- 4 Slide 4
- 5 1) Introduction
- 6 1) Introduction (cont)
- 7 1) Introduction (cont)
- 8 1) Introduction (cont)
- 9 2. Usability Principles
- 10 2. Usability Principles (cont)
- 11 2. Usability Principles (cont)
- 12 2. Usability Principles (cont)
- 13 Slide 13
- 14 2. Usability Principles (cont)
- 15 2. Usability Principles (cont)
- 16 2. Usability Principles (cont)
- 17 2. Usability Principles (cont)
- 18 Slide 18
- 19 2. Usability Principles (cont)
- 20 2. Usability Principles (cont)
- 21 2. Usability Principles (cont)
- 22 2. Usability Principles (cont)
- 23 2. Usability Principles (cont)
- 24 2. Usability Principles (cont)
- 25 2. Usability Principles (cont)
- 26 2. Usability Principles (cont)
- 27 3. Heuristic & Golden Rules
- 28 3. Heuristic & Golden Rules
- 29 3. Heuristic & Golden Rules
- 30 3. Heuristic & Golden Rules
- 31 3. Heuristic & Golden Rules
- 32 3. Heuristic & Golden Rules
- 33 3. Heuristic & Golden Rules
- 34 Summary
- 35 LINKS
2. Usability Principles
Notes
Usability principles in three groups: LEARNABILITY (predictability, synthesizability, familiarity, generalizability, consistency), FLEXIBILITY (dialog initiative, multithreading, substitutivity, customizability), ROBUSTNESS (observability, recoverability, responsiveness, task conformance).
Exam angle
Letting users customize toolbars belongs to:
3. Heuristic & Golden Rules
Notes
Shneiderman’s 8 golden rules: strive for consistency, universal usability (shortcuts), informative feedback, dialogs that yield closure, prevent errors, permit easy reversal, keep users in control, reduce short-term memory load.
Exam angle
Which is one of Shneiderman’s golden rules?
3. Heuristic & Golden Rules
Notes
Nielsen’s heuristics (see Lecture 13).
Seen again Lecture 13: Evaluation: Inspections, Heuristics and Walkthroughs, slide 8: Nielsen’s heuristics